Understanding and Managing Conflict Part 1

Conflict is a natural element of relationships. How we deal with (or sometimes ignore) conflict can often create challenges for us in the short, medium and/or long term.

In this interactive session, participants will walk away with a better understanding of how to identify, manage, and resolve conflict that occurs in non-profit organizations. Instructors will use a combination of lecture, activities and discussion to help participants explore the theory and scenarios of how
conflict can occur in non-profit organizations; and learn and practice using several key skills and tools for managing conflict.

You must attend Part 2 from 10:30 a.m. – 12:00 p.m. if you select Part 1.